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Quality

Quality Is Habit

clutch June 30, 2021 3 mins to read

The story goes like this. Two friends wanted to build muscles and joined a gym; they were very energetic and enthusiastic about the training and workout secessions. It started out well, but one amongst them wanted to change to happen overnight, started aggressively to lift heavy weights and performing risky workouts; no the wonder within few days he tore his muscles and quit workout once and for all; whereas the other guy worked out regularly every day, making it a habit to train his muscles and gradually built well-toned muscles over a period of time.

Dear reader, where do you think things went wrong with the first guy and right with the second guy?

Do you feel relating this to something in your practice? Are YOU someone who worked hard and invested money and time in obtaining a certification/accreditation and now wondering why you started it in the first place? Or awestruck whether certificates displayed is the momentum of appreciation for reaching a standard or a showpiece?

Then without delay, it’s time for you to sort your case. OK! Let me revive you, getting accredited/certified is not attaining Quality, YES it is not, it’s only a tool that measured your Quality related initiatives during the inspection period.

Example: Most of you must have got NABH certification/accreditation but that doesn’t mean the processes are functioning in an efficient and qualified manner. Do you agree?

“Then when do I perfect quality? “ Let’s come back to the story of the two friends. By now I’m sure you are convinced that the first guy must have made it a Habitto work out every day and not expect results overnight.
The quality journey is very much similar; quality should be very much like a lifestyle or a habit; which is performed consistently in and out. This is why your NABH accreditation/certification is not helping you to improve; think about the last time you talked about NABH requirements or standards, I’m pretty sure it was during the time of assessment. On the other side, you might have experienced all new systems (incl good old ones) come to a standstill once the NABH certification/accreditation hurricane hit. This is because of the unsynchronized mix-up of the old culture and new age systems. This is similar to the guy who tore his muscles who was reasonably healthy in the first place. So let’s make it a habit to practice quality every day, so one day when you’ll look backward you would realize you have walked miles establishing standardized systems, processes, and achieving excellence in practice; not just certificate. That will be QUALITY!
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